To your satisfaction
33 good reasons that speak for KOSATEC
100% happy customers
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In the market since 1993
We have been experienced professionals in IT distribution for over 28 years.
Personal contact persons
You will immediately get your personal account manager who will take care of your needs and requirements for you.
If your contact person is on holiday, there is a permanent personal substitute who is well informed about all open procedures.
You can reach us via all possible communication channels. By phone, email, EDI, Skype, online shop, ...
Fast reaction times
We are there for you in real time. No matter whether it's an enquiry, an order or a service case.
Quick decisions and short decision-making channels
Quick decisions through short official channels.
We are here for you
We are there for you Mon - Fri from 8 am - 6.30 pm. With us, you won't end up in a call centre or on hold. High availability is what sets us apart.
We give you the answer before you ask the question.
We keep our word! Full stop.
Only you count for us
As a customer, you are not just a customer number with us. Every customer is looked after individually and in the best possible way.
Customer satisfaction comes first
Our motto has always been: Your satisfaction is our most important goal. We act according to this guiding principle in all departments.
Individual customer service
Every customer is important to us. That is why we attach great importance to personal and individual support.
We don't want one-off business, we want regular customers. Honesty, fairness and transparency are the cornerstones of a long-term business relationship.
Invoice, direct debit, central settlement, PayPal, instant bank transfer, prepayment. You have the choice.
Easy credit limit allocation
We will be happy to request a limit for you through our credit insurers, so that you can shop with us on credit terms even more easily.
24/7 stocks and prices. You can find our entire range in our online shop.
Digitalise and automate your business with us! Whether up-to-the-minute price and inventory information or ordering via EDI. We will find an individual solution.
Real-time stock and price queries
Price lists, product descriptions, images or real-time queries. Import our range into your ERP system or e-commerce solution.
For the presentation of our product portfolio in your online shop, we offer product descriptions and product images from Icecat.
We attach importance to an active and transparent flow of information.
Easy and fast service
Our service regularly receives top marks. In the event of damage, we help you quickly, simply and accommodatingly.
Fast shipping and delivery
Our Next-Day-Delivery promise. Ordered today by 6.30 pm - delivered tomorrow within Germany.
Long order acceptance until 18:30
Our sales team is available for you Mon - Fri until 6.30 pm. Last-minute orders also leave our logistics centre on the same day.
Freight carrier freely selectable
With us you have the choice between all relevant carriers. DHL, Trans-o-flex, GLS, UPS, FedEx and many more.
On request, we deliver directly to your end customer. With neutral packaging and your delivery note. This service is free of charge for you as a customer.
Low error rate
Our logistics work almost error-free (error rate from over- or under-delivery per day < 0.05%). You can rely on it.
Our logistics centre in Braunschweig ensures high availability and constant readiness for delivery of over 10,000 highly topical products for you.
Through carefully selected supply sources and many years of experience of our purchasing department, we can offer you the most attractive products at the best price. Compare!
Extensive product portfolio
We are a full-range supplier with a broad product portfolio of over 10,000 products across the entire range of IT components.
In addition to new products, we also offer demonstration units and leasing returns as used IT. Don't miss out on this additional business!
Own brand Innovation IT
With the Innovation IT brand, we offer you storage media such as SSDs, RAM, Flash and selected accessories at fair prices.
As a cosmopolitan company, KOSATEC employs people from over 25 different nations. We live diversity.
Selected suppliers and customers
When selecting our business partners, we place the highest value on professionalism, seriousness and reliability.